Terms of service

VALORA COLLECTION — Terms of Service

Last Updated: September 1, 2026

Welcome to VALORA COLLECTION. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General Terms

This website is operated by VALORA COLLECTION. Throughout the site, the terms “we,” “us,” “our,” and “VALORA COLLECTION” refer to the store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any policies referenced here.

If you do not agree with these terms, please do not use our website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.
  • Product images may differ slightly from the actual product due to photography and lighting.
  • Product availability may change without notice.
  • We reserve the right to correct errors or update product information at any time.

We reserve the right to limit quantities or discontinue products at our discretion.

3. Prices

All prices displayed on our website are shown in Pakistani Rupees (PKR) unless otherwise stated.

Prices may be changed at any time without prior notice.

Any applicable shipping charges, taxes, or other charges will be communicated during the ordering process where applicable.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may contact you to confirm your:

  • Name
  • Phone number
  • Delivery address
  • Order details
  • Payment method

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of suspected fraudulent activity, incorrect pricing, unavailable products, or inaccurate customer information.

If we cancel an order that has already been paid for, the applicable refund will be processed.

5. Cash on Delivery

For Cash on Delivery orders, payment is collected when the order is delivered.

Customers are responsible for providing accurate contact and delivery information and being available to receive their order.

Repeated refusal or cancellation of confirmed COD orders may result in restrictions on future COD purchases.

6. Advance and Online Payments

Where online or advance payment options are available, payment must be successfully completed before the order is processed for dispatch.

Orders paid through online payment providers are subject to the terms and processing procedures of the relevant payment provider.

For manual bank-transfer or other advance-payment orders, the order will be processed after the payment has been successfully verified.

7. Discounts and Promotions

From time to time, VALORA COLLECTION may offer discounts, promotional codes, bundle offers, or special pricing.

Unless specifically stated otherwise:

  • Promotions cannot be combined.
  • Promotional offers are subject to availability.
  • We reserve the right to modify or end a promotion at any time.
  • Promotional conditions will be stated with the relevant offer.

Any advance-payment discount is subject to the payment method and conditions specified at the time of purchase.

8. Shipping and Delivery

We aim to dispatch orders within the timeframe communicated during the ordering process.

Delivery times may vary depending on:

  • Location
  • Courier availability
  • Weather
  • Public holidays
  • Operational delays
  • Other circumstances outside our reasonable control

VALORA COLLECTION is not responsible for delays caused by circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

9. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

We currently offer a 7-day return period from the date of delivery for eligible products, subject to the conditions specified in our Return & Refund Policy.

Please review the Return & Refund Policy before making a purchase.

10. Warranty and Product Care

Where a product includes a warranty, the applicable warranty terms will be provided with or specified for that product.

Warranty coverage may not apply to damage caused by:

  • Accidents
  • Misuse
  • Improper handling
  • Unauthorized modifications or repairs
  • Normal wear and tear
  • Scratches or cosmetic damage

Please follow any care instructions supplied with your product.

11. Website Use

You agree not to misuse our website or attempt to:

  • Gain unauthorized access to our website or systems.
  • Interfere with website functionality.
  • Submit fraudulent orders.
  • Use automated systems to abuse the website.
  • Introduce malicious software or harmful code.
  • Copy or misuse our website content without permission.

We reserve the right to restrict or terminate access where misuse is identified.

12. Intellectual Property

All content on the VALORA COLLECTION website, including:

  • Logos
  • Brand names
  • Product photography
  • Graphics
  • Designs
  • Text
  • Website layout
  • Visual elements

is owned by or licensed to VALORA COLLECTION unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

13. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics services, and other technology providers.

Your use of such services may also be subject to the respective third party's terms and policies.

VALORA COLLECTION is not responsible for the independent policies or practices of third-party service providers.

14. Accuracy of Information

We reserve the right to correct typographical errors, inaccuracies, omissions, pricing errors, product information, or availability information at any time without prior notice.

We may also cancel orders affected by significant errors where appropriate.

15. Limitation of Liability

To the extent permitted by applicable law, VALORA COLLECTION will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, payment-provider interruptions, website downtime, or other third-party service interruptions.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

17. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the relevant courts.

18. Contact Us

If you have questions regarding these Terms of Service, orders, products, or other matters, please contact VALORA COLLECTION through the contact information provided on our Contact Us page.

VALORA COLLECTION
Premium Analog Watches
Pakistan

Email: [valoracollection3@gmail.com]
Phone/WhatsApp: [+92 305 9212040]
Business Address: [NAYA MUHALLA JHELUM ]